1. Purpose and Scope of Information Collection
1.1. The data collected on our website mainly includes: full name, email, phone number, and customer address in the contact section. This is the mandatory information that we require users to provide when requesting consultation or purchasing products, so that we can contact and confirm with customers via the website, ensuring their rights and benefits.
1.2. Website visitors are responsible for the security and storage of all activities under the information they provide and their own email accounts. In addition, website visitors must promptly notify us of any unauthorized use, abuse, security violations, or third-party storage of registration names and passwords, so that we can take appropriate measures.
2. Scope of Information Use
2.1. We use the information provided by members for the following purposes:
2.2. We do not use users’ personal information for purposes other than confirmation and transactions-related contact.
2.3. In case of requests from judicial authorities, including: the Procuracy, courts, or investigative police agencies regarding violations of the law by customers.
3. Information Retention Period
Members’ personal data will be stored until the website administration receives a request for deletion. Otherwise, all members’ personal information will remain confidential on our servers.
4. Entities or Organizations That May Access the Information
Individuals or organizations with access to customers’ personal information include:
5. Contact Information of the Collecting and Managing Unit, including contact methods so that consumers can inquire about the collection and processing of their personal information.
6. Methods and Tools for Consumers to Access and Edit Their Personal Data
6.1. Website visitors have the right to check, update, adjust, or delete their personal information by contacting the website administration.
6.2. Website visitors have the right to submit complaints regarding privacy policy content by contacting the website administration. Upon receiving such feedback, we will verify the information and, if valid, we will take timely measures depending on the severity of the issue.
7. Mechanism for Receiving and Resolving Consumer Complaints regarding misuse or use of personal information beyond the notified scope.
7.1. Website visitors’ personal information is strictly protected in accordance with our personal data protection policy. Information collection and usage will only be carried out with the customer’s consent, except where otherwise required by law.
7.2. We do not use, transfer, provide, or disclose website visitors’ personal information to any third party without consent from the registered user.
7.3. In the event that our information server is attacked by hackers, leading to loss of personal data of website visitors, we will promptly notify the competent authorities for investigation and resolution, and inform the affected members.
7.4. We strictly secure all online transaction information of website visitors, including invoices, accounting documents, and invoice numbers.
7.5. The website management requires individuals, when registering/purchasing, to provide complete personal information such as: full name, contact address, email, phone number, etc., and take legal responsibility for the accuracy of such information. The management will not be responsible for or resolve any complaints related to the rights of website visitors if all personal information provided at the time of initial registration is found to be inaccurate.